TERMS AND CONDITIONS OF SALE

These General Terms and Conditions of Purchase regulate the use of the website martinsati.com (hereinafter "The Website") of which Bassali Diseño y Comunicación S.L.U (hereinafter, the company) is the owner. The company is a sole proprietorship limited company with registered office at Calle Evangelista, 6 Planta 2, Puerta B. 41010 Sevilla, Spain, with NIF nº B91569996, and registered in the Mercantile Registry of Seville. The use by the client of the services of the online store presupposes, in any case, adherence to the General Terms and Conditions of Purchase in the version published at the time of the purchase order. Therefore, it is advisable that the client read these General Terms and Conditions before proceeding to make a purchase.

Object

The provider, responsible for the website, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all users of the website regarding the conditions of use of the website.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

The provider reserves the right to modify any type of information that may appear on the website, without any obligation to notify or inform users of such modifications, with publication on the provider's website being deemed sufficient.

These modifications will be applicable to the use of the website from the date of their publication, with the previous ones continuing to be binding on those uses and transactions that occurred prior to the introduction of the modifications.

Responsibility

The provider is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or introduced by a third party outside of it.

The provider's website may use cookies (small information files that the server sends to the computer of whoever accesses the page) to carry out certain functions that are considered essential for the correct operation and display of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making subsequent transmission more efficient and disappear at the end of the user's session. Under no circumstances will cookies be used to collect personal information.

From the client's website it is possible that you are redirected to content from third-party websites. Since the provider cannot always control the content introduced by third parties on its websites, it does not assume any type of responsibility regarding said content. In any case, the provider declares that it will proceed to the immediate removal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to said website, bringing the content in question to the attention of the competent authorities.

The provider is not responsible for the information and content stored, by way of example but not limited to, forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the provider's website. However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities and security forces, and actively collaborates in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure that it functions correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make access to the website impossible.

Scope of the contract

These General Conditions of Purchase apply to the sale of all the company's articles through its website in the following countries (See countries). The company informs that its website is exclusively aimed at a public over 18 years of age. The company reserves the right to cancel a customer's access account if fraudulent, speculative or bad faith acts are detected in the use of this service.

Purchase limit

For security reasons, purchases cannot be made for more than €10,000 or more than 50 items per order.

Price

The applicable prices are those indicated on the website on the date of the order. The prices are detailed for each item and include VAT (Value Added Tax) in all countries as applicable. The amount of the shipping costs is indicated to the customer in detail at the time of placing the order.

Payment

Payment will be made at the end of the purchase process and will be an essential condition for its formalization. In no case may payment be made later. Payment through deferred procedures such as cash on delivery, transfer or payment in store at the time of collecting the order is not accepted.

Accepted payment methods: Purchases can be paid with Visa®, Mastercard® credit cards as well as with 4B or 4B Maestro debit cards, Amazon Pay, and PayPal. In any case, the choice of payment method is made during the purchase process on the corresponding screen.

The customer must notify the company of any improper or fraudulent charge on the card used for purchases, by email or telephone, as soon as possible so that it can take the appropriate steps. Suppliers or issuers of payment methods may adopt anti-fraud measures that involve the rejection of certain types of operations. The company is not responsible for the application of this type of security policies.

Product availability

If there are any problems with the supply of the product or if there are no products in stock, the customer will be informed immediately and the amount of the product or products out of stock will be refunded. The company will refund the corresponding amount without undue delay and, in any case, before 20 calendar days have elapsed. The refund will be made by the same payment method used. The stock availability data in physical stores reflected on our website are indicative and may vary.

Guarantee of the products purchased

The guarantee offered is that established in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users.

Contact

For any questions, suggestions, queries or complaints about the online store, you can contact the Customer Service Department, by any of the following means:

Email: shop@martinsati.com

In addition, we have official Complaint Forms available to consumers and users, which can be submitted at the postal address and email indicated above, or at any of our physical stores. You can request them through the telephone number and email indicated.

The Company's Customer Service Department will attend to and respond to your complaint as soon as possible, and in any case within a maximum period of one month. If your request is not satisfactorily resolved, you may resort to ordinary jurisdiction or process your claim through the website http://ec.europa.eu/odr, which will provide a free single point of access for extrajudicial resolution.

Modification of the general conditions of purchase

The company reserves the right to modify these General Conditions of Purchase at any time. No modification will affect orders already in progress.

Force Majeure

The fulfillment by the company of all or part of its obligations will be suspended in the event of an unforeseen event or force majeure that prevents or delays fulfillment. The following will be considered as such, in particular, but not limited to: war, riots, insurrection, social unrest, strikes of any kind and supply problems not attributable to the company. The company will inform the customer of such an unforeseen event or force majeure within seven days of its occurrence. In the event that such suspension extends beyond a period of fifteen days, the customer will then have the possibility of cancelling the current order and will then be reimbursed under the conditions provided for in point 6 of these General Conditions of Purchase.

Applicable law and jurisdiction

These General Conditions of Purchase are subject to Spanish law. Notwithstanding the foregoing, consumers who are not resident in Spain also enjoy the protection guaranteed by the mandatory provisions of the law of the country in which they have their habitual residence. The parties submit, at their discretion, to the courts and tribunals of the client's domicile for the resolution of conflicts and waiving any other jurisdiction.

Protection of personal data

The provider is deeply committed to compliance with Spanish regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the technical and organizational measures necessary to guarantee the security of the information and to be able to demonstrate that they are adequate and effective.

The provider makes the Privacy Policy available to users, informing users about the personal data protection policy.

Intellectual and Industrial Property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics are the property of the provider or, where applicable, have a license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in all cases the prior written authorization of the provider. Any use not previously authorized by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise in relation to them. In any case, the provider has the express and prior authorization of the same.

The provider recognises the corresponding industrial and intellectual property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility of the provider over them, nor does it imply endorsement, sponsorship or recommendation by the provider.

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via the website owner's email address.

Applicable law and jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit.

Likewise, for the resolution of conflicts arising from or related to its use, the following is established:

1. Consumers and Users: the Courts and Tribunals of the consumer's domicile and/or the place where the obligation is fulfilled will be competent.
2. Businessmen and Professionals: the Courts and Tribunals of the city of Seville will be competent.